Privacy policy

1. Data protection at a glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. For more detailed information on data protection, please refer to our privacy policy listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the section "Note on the responsible party" in this data protection declaration.

How do we collect your data?

Your data is collected in two ways: firstly, when you provide it to us. This can include, for example, data you enter into a contact form.

Other data is automatically collected, or collected with your consent, when you visit the website by our IT systems. These are primarily technical data (e.g., internet browser, operating system, or the time of the page visit). The collection of this data occurs automatically as soon as you enter this website.

What do we use your data for?

A portion of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated through the website, the transmitted data will also be processed for contract offers, orders, or other order requests.

What rights do you have regarding your data?

You have the right at any time to obtain information free of charge about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. In addition, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

For this purpose, as well as for further questions on the topic of data protection, you can contact us at any time, for contact information see Paragraph 'Note on the responsible entity'.

2. Hosting

We host the content of our website with the following provider:

External Hosting

This website is hosted externally. The personal data collected on this website are stored on the servers of the host(s). This may primarily include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated through a website.

The external hosting is carried out for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 Para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Art. 6 Para. 1 lit. f GDPR). If corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g., device fingerprinting) within the meaning of the TDDDG. The consent can be revoked at any time.

Our host(s) will only process your data to the extent necessary to fulfill their service obligations and will follow our instructions regarding these data.

We use the following host(s):

Data Processing Agreement

Calliora GmbH has entered into a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that it processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

3. General Information and Mandatory Information

Data Protection

The operators of these sites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This privacy policy explains which data we collect and what we use them for. It also explains how and for what purpose this happens. We would like to point out that data transmission over the Internet (e.g., when communicating via email) can have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Note on the responsible entity

The responsible entity for data processing on this website is:

calliora GmbH
Luise-Ullrich-Str. 20
80636 München
Germany

Phone: +49 8924 4154380
E-Mail: contact@calliora.com
Privacy: datenschutz@calliora.com

The responsible entity is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Duration of Storage

Unless a more specific storage period is mentioned within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will occur after these reasons no longer apply.

General Notes on the Legal Bases for Data Processing on This Website

If you have consented to data processing, we process your personal data on the basis of Art. 6 Para. 1 lit. a GDPR or Art. 9 Para. 2 lit. a GDPR, if special categories of data according to Art. 9 Para. 1 GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49 Para. 1 lit. a GDPR. If you have consented to the storage of cookies or to access information on your end device (e.g., via device fingerprinting), data processing is additionally based on § 25 Para. 1 TDDDG. Consent can be revoked at any time. If your data is necessary for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 Para. 1 lit. b GDPR. Furthermore, we process your data if it is necessary to fulfill a legal obligation on the basis of Art. 6 Para. 1 lit. c GDPR. Data processing may also be based on our legitimate interest according to Art. 6 Para. 1 lit. f GDPR. The respective legal bases applicable in each individual case are informed in the following sections of this privacy policy.

Recipients of Personal Data

As part of our business activities, we collaborate with various external entities. This sometimes necessitates the transmission of personal data to these external entities. We only transfer personal data to external entities if it is necessary for the fulfillment of a contract, if we are legally obligated to do so (e.g., data transfer to tax authorities), if we have a legitimate interest according to Art. 6 Para. 1 lit. f GDPR in the transfer, or if another legal basis permits the data transfer. When using data processors, we pass on personal data of our customers only based on a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke consent that has already been given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH A PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR IF THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21 PARA. 1 GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS RELATED TO SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT ADVERTISING (OBJECTION UNDER ART. 21 PARA. 2 GDPR).

Right to Complain to the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have a right to lodge a complaint with a supervisory authority, especially in the member state of their habitual residence, place of work, or the place of the alleged violation. This right to complain exists without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to receive data that we process automatically based on your consent or in fulfillment of a contract, in a common, machine-readable format either to yourself or to a third party. If you request the direct transfer of the data to another responsible party, this will be done only as far as it is technically feasible.

Information, Correction, and Deletion

Within the framework of applicable legal provisions, you always have the right to free information about your stored personal data, its origin and recipient, and the purpose of data processing, and, if applicable, a right to correction or deletion of these data. For this and further questions on the subject of personal data, you can contact us at any time.

Right to Restriction of Processing

You have the right to request the restriction of processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

• If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the examination, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
• If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of deletion.
• If you have lodged an objection in accordance with Article 21 Para. 1 GDPR, a balance must be made between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, this data, apart from its storage, may only be processed with your consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a member state.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data Collection on This Website

Cookies

This website uses cookies. For detailed information about which cookies and tracking technologies we use, how they work, and how you can manage your preferences, please refer to our Cookie Policy.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 Para. 1 lit. b GDPR, provided your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was requested; consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions, in particular retention periods, remain unaffected.

For the delivery of emails submitted through the contact form (including confirmation emails), we use Azure Communication Services, a service provided by Microsoft Ireland Operations, Ltd. This processing is covered by the data processing agreement referenced in the Hosting section of this privacy policy.

Inquiry by Email, Telephone or Fax

If you contact us by email, telephone or fax, your request, including all resulting personal data (name, request), will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 Para. 1 lit. b GDPR, provided your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was queried; consent can be revoked at any time.

The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions, in particular statutory retention periods, remain unaffected.

5. Web Analytics

Google Analytics 4

This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics 4 uses cookies and similar technologies that are stored on your device and are used for the purpose of analyzing user decisions and traffic of the website.

The information generated by the cookie about your use of this website (including your shortened IP address) is transferred to a Google server and stored there. We use Google Analytics 4 with IP anonymization activated. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transferred to a Google server in the USA. Google Ireland Limited is a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you are logged in to a Google service, Google may associate your visit to this website with your Google account.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator.

Google Analytics 4 is only activated after you have given your consent via our cookie consent banner (Cookiebot). The legal basis is Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG. Consent can be revoked at any time with effect for the future by changing your cookie settings.

Calliora GmbH has concluded a data processing agreement (DPA) with Google in accordance with Art. 28 GDPR for the use of Google Analytics. Google processes the data on our behalf and is contractually obligated to implement measures to ensure the confidentiality of the processed data.

For more information on how Google handles user data with Google Analytics, please refer to Google's privacy policy:
https://policies.google.com/privacy?hl=en
The company has a certification under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhering to these data protection standards. You can obtain further information about this from the provider at the following link:
https://www.dataprivacyframework.gov/participant/5780.

Microsoft Azure Application Insights

To detect and fix technical errors, we use Microsoft Azure Application Insights, a service provided by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland.

Diagnostic data is transmitted to Microsoft servers in the European Union: from your browser when a script error occurs, and from our servers when the website processes a request. This includes in particular error messages and technical error details, browser type and version, the application version and (on the server side) technical request data such as the path of the requested page or API, the response status and the response time, as well as technical events during form processing (e.g. rejected invalid or over-limit submissions).

No cookies are set and no information is stored on your device for this purpose. Browser-side, no pages you visit and no usage statistics are recorded; server-side, only the technical request data described above is logged, without the contents of form entries and without your IP address. Reach measurement takes place exclusively via Google Analytics, subject to your consent. The collection of technical errors and request data is based on our legitimate interest in the technically error-free and secure provision of this website (Art. 6 Para. 1 lit. f GDPR).

Before transmission, free-text entries (e.g. from the contact form) are automatically removed; IP addresses are not stored permanently. We have concluded a data processing agreement (DPA) with Microsoft in accordance with Art. 28 GDPR. The collected error and telemetry data is automatically deleted after 30 days.

6. Newsletter

Newsletter Data

If you would like to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive the newsletter. No further data is collected or is collected only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of the data entered into the newsletter registration form is based exclusively on your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke the consent you have given for the storage of the data, the email address, and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

The data you have deposited with us for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter distribution list after you unsubscribe from the newsletter or after the purpose ceases to exist. We reserve the right to delete or block email addresses from our newsletter distribution list at our own discretion as part of our legitimate interest according to Art. 6 Para. 1 lit. f GDPR.

Data that has been stored with us for other purposes remains unaffected by this.

After you unsubscribe from the newsletter distribution list, your email address may be stored in a blacklist by us or the newsletter service provider, if this is necessary to prevent future mailings. The data from the blacklist is used only for this purpose and is not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR). Storage in the blacklist is not time-limited. You can object to the storage if your interests outweigh our legitimate interest.

7. Plugins and Tools

Self-hosted fonts

This website uses the licensed Avantt typeface. Font files are served from our own website and loaded, and optionally cached, by your browser. The data flows described in the Hosting section apply to serving these files. Loading the fonts does not establish a connection to Google or another external font provider.

8. Contact and Demo Requests

The demo request form is provided by this website. When you submit it, your browser sends your first name, last name, work email address, hospital or organization and role, together with any optional phone number and message, to our own /api/contact endpoint. The endpoint validates these details and sends the request to our contact mailbox using Azure Communication Services. It then requests a confirmation email to your supplied email address through the same service.

Microsoft processes the form details and email addresses for this delivery. No external CRM form is loaded; the demo request form does not transmit browser or usage data to a CRM provider. The contact-form information in Section 4 and the data processing agreement in Section 2 apply to processing your request.

9. Applicant Management

For both demo requests and applications, our API keeps technical duplicate-prevention records in a private Microsoft Azure Storage container: hashes of the submission token and normalized form/PDF content including answers to the application questions, a timestamp, request reference, processing phase and outcome. These records do not contain your name, email address, form text or PDF itself. Tokens are valid for 24 hours with a five-minute clock-skew allowance. A lifecycle policy schedules deletion of these records after two days; cleanup runs asynchronously. Pending or uncertain submissions are not automatically sent again.

Personio

For the provision of our job offers as well as the management and processing of applications, we use the software Personio. The provider is Personio SE & Co. KG, Seidlstraße 3, 80335 Munich, Germany ("Personio"). When the website is built, public job listings are fetched server-side from the Personio XML feed, and the questions for each position from Personio's public application form, and published as static careers pages. Merely viewing these pages does not connect your browser to Personio to display the jobs.

When you submit our own application form, it sends your first name, last name, email address, selected position, agreement to processing and an optional message to /api/bewerbung, together with your answers to the questions set up in Personio for that position. Depending on the position, these include in particular your phone number, salary expectations, earliest starting date, right to work in Germany, ability to work on-site, German language skills, years of experience, how you heard about us, and links to your LinkedIn profile and portfolio; the form marks which details are required and which are optional. Your documents (your CV and, depending on the position, cover letter, certificates, employment references and other documents) are sent to the same endpoint as PDFs of no more than 5 MiB each and 10 MiB in total. After validating the details, PDFs and currently advertised position, the PDFs are uploaded server-side to Personio. The application details are then sent to the Personio Recruiting API with a reference to those documents. Personio stores and processes the application to conduct the application procedure. Only authorized persons in the HR department and persons involved in the respective application procedure have access to your data.

Your applicant data is processed for the purpose of conducting the application procedure and deciding on the establishment of an employment relationship on the basis of Art. 6 Para. 1 lit. b GDPR and § 26 BDSG (German Federal Data Protection Act).

If an employment relationship is established, your data will be further processed for the purpose of carrying out the employment relationship in compliance with legal requirements. Otherwise, your application documents will, as a rule, be deleted 6 months after the conclusion of the application procedure. If you have consented to longer storage (e.g., for inclusion in a talent pool), processing is based on Art. 6 Para. 1 lit. a GDPR; consent can be revoked at any time.

We have concluded a data processing agreement (DPA) with Personio in accordance with Art. 28 GDPR. For more information, please refer to Personio's privacy policy: https://www.personio.de/datenschutz/.

pplwise

We engage pplwise for recruiting services. The provider is pplwise Germany GmbH, Berg-am-Laim-Strasse 111, 81673 Munich, Germany ("pplwise").

When you apply to us via our application form or by email, the applicant data you provide (e.g., name, contact details, cover letter, CV, references, and other information transmitted as part of your application) is stored and processed in a way that is visible to pplwise in order to process your application and conduct the application procedure. Only authorized persons in the HR department and persons involved in the respective application procedure have access to your data.

The processing of your applicant data by pplwise takes place for the purpose of conducting the application procedure and deciding on the establishment of an employment relationship on the basis of Art. 6 Para. 1 lit. b GDPR and § 26 BDSG. You have the right to object to this processing for reasons arising from your particular situation pursuant to Art. 21 GDPR.

The storage rules stated under Personio continue to apply.

We have concluded a data processing agreement (DPA) with pplwise in accordance with Art. 28 GDPR. For more information, please refer to pplwise's privacy policy: https://pplwise.com/de/privacy-policy/.

Source: e-recht24.de